ADA Title II requires public entities to make their digital services accessible to people with disabilities.
This includes:
Special Districts are entities (not counties, municipalities, or school districts) with limited, specialized functions (e.g., water districts, library districts) that are independently governed and not calculated by the census.
Most issues are not intentional - but they still create legal exposure.
1. Structure test
We test your HTML for proper semantic structure. This step focuses on clean, well-organized code so everything is ready for the next stages.
2. Audit
We evaluate your website, documents, and systems to identify accessibility gaps.
3. Plan
You receive a clear, prioritized roadmap based on risk and impact.
4. Remediation
We resolve accessibility issues or support your internal team in making the fixes.
5. Role-based training
We train your team based on their roles, so they can maintain accessibility moving forward.
6. Ongoing support
We help you build and manage a sustainable accessibility program.
7. Full process management
We can manage the entire process from start to finish, so your team can stay focused on their core work.
What is ADA Title II and who does it apply to?
ADA Title II applies to public entities - including government agencies, municipalities, and public institutions - and requires them to make their digital services accessible to people with disabilities.
What types of digital services must be made accessible under ADA Title II?
The requirement covers websites, online services, digital documents, and public-facing systems.
What is the compliance deadline for larger government entities?
State and local government entities with a total population of 50,000 or more must comply by April 26, 2027.
What is the compliance deadline for smaller government entities and special districts?
State and local government entities with populations under 50,000, as well as special district governments, have until April 26, 2028, to comply.
What exactly is a "special district government"?
Special districts are entities that are not counties, municipalities, or school districts. They have limited, specialized functions - such as water or library districts - are independently governed, and are not counted in the census.
What are the most common accessibility failures that create legal exposure?
The most common issues include inaccessible PDFs and forms, websites that do not support keyboard navigation or screen readers, missing accessibility policies and processes, and a lack of internal ownership or staff training. Most of these issues are not intentional - but they still create legal exposure.
What is the first step in the compliance process?
The process begins with a structural test, where HTML is evaluated for proper semantic structure. This step focuses on clean, well-organized code so everything is ready for subsequent stages.
What happens after the structural test and audit?
After the audit identifies accessibility gaps, the organization receives a clear, prioritized roadmap based on risk and impact. Accessibility issues are then resolved either directly or with support provided to the organization's internal team to make the fixes themselves.
How does staff training fit into the compliance process?
Role-based training is provided to equip team members based on their specific roles, so they can maintain accessibility standards moving forward. This is followed by ongoing support to help build and manage a sustainable accessibility program.
Can Accessibility Consulting manage the entire compliance process on behalf of an organization?
Yes. Full process management is available, allowing us to oversee the entire compliance journey from start to finish so that the organization's team can stay focused on their core work. Our approach is explicitly "no overlays, no shortcuts."
No Overlays. No Shortcuts.
Book a call to discuss your organization and next steps.
